Privacy Policy
At Resch & Crisp Wine GmbH (Corporate ID FN 678647k, VAT ID ATU83288103) (“Crisp Wine“, “we“, “our” or “us“), we are committed to protecting your privacy and handling your personal data responsibly.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, inquire about our services, or interact with us.
Controller
Resch & Crisp Wine GmbH
Hintere Zollamtsstraße 11/8
1030 Vienna
Austria
Phone: +43 681 106 95184
Email: office@crispwine.at
General Information
We process your personal data only where necessary to operate our website, provide our services and communicate with you.
Processing is based on:
- your consent (Art. 6 (1)(a) GDPR)
- the performance of a contract (Art. 6 (1)(b) GDPR)
- compliance with legal obligations (Art. 6 (1)(c) GDPR)
- our legitimate interests (Art. 6 (1)(f) GDPR)
We never sell or rent your personal data.
Collection of Data When Visiting Our Website
When you visit our website, certain technical information is automatically collected in order to ensure the stability and security of the website.
This may include:
- IP address
- Date and time of access
- Browser type and version
- Operating system
- Device type
- Pages visited
- Referring website
- Language settings
This information cannot generally be used to identify you personally.
Legal basis: Art. 6 (1)(f) GDPR
Cookies
Our shop uses cookies. We set technically necessary cookies so that the shop works – for example for your session and shopping cart, the time zone and to store your cookie choice. The legal basis is Section 165 (3) of the Austrian Telecommunications Act 2021 (TKG 2021) in conjunction with Art. 6 (1)(b) and (f) GDPR.
We only use all other cookies and services with your consent, which you give via the cookie banner (Art. 6 (1)(a) GDPR, Section 165 (3) TKG 2021). You can change your choice at any time via the “Cookie settings” link at the bottom of every page, thereby withdrawing your consent with effect for the future.
Web Analytics with Matomo
If you consent to the “Statistics” category in the cookie banner, we analyse the use of our shop with the open-source software Matomo in order to improve our offering. We run Matomo on our own server; the data is not transferred to third parties.
We process:
- your IP address, shortened by its last two bytes before it is stored (e.g. 192.168.xxx.xxx)
- pages and products viewed, date, time and duration of the visit
- the previously visited website
- browser, operating system, device type, screen resolution and language setting
- for an order: order number, items ordered and order value
Matomo sets no cookies and stores nothing on your device. We remember your consent in the cookie “cw-matomo” (lifetime 30 days). We do not link the data to your person.
The legal basis is your consent (Art. 6 (1)(a) GDPR). You can withdraw it at any time via the cookie settings. We delete the raw data after 180 days at the latest; after that, only aggregated statistics without any personal reference remain.